2:00 - 4:00PM
Swing by the desk, pick up your badge, say hello and start
3:00 - 3:45PM
Level Up: Low cost solutions for high impact change
We’ve all felt it, the drive to improve under the constraints of a restrictive budget. Mercedes Bankston has made a career out of helping I.T. departments get to the next level around the world. In this session, she’ll share her favorite free and low-cost tools that will help you level up.
3:45 - 4:45PM
The Helpdesk: Tips, tricks and best practices [panel]
Management, efficiency and best practices. Every organization has a Helpdesk, even if its just one guy who also runs the servers. For I.T. Manager, the Helpdesk is usually the bane of their department. Its where users send mind-boggling tickets, its where things fall through the cracks, its where you spend a chunk of your budget to not get the software you really need. Whether you're the Helpdesk manager, you manage that person, or you are the desk, a company's Helpdesk is its first line of defense into the I.T. department. Make sure yours is the best.
5:00 - 6:00PM
Party at the Castle
Come party at a Castle in Long Beach with awesome food and an open bar! Get to know your fellow IT Heroes in a laid back environment with unlimited social lubricant.
9:15 - 10:00AM
Powershell: What can this free universal tool do for you?
Not just for Windows anymore, PowerShell is the cross-platform language for automation and management of your IT infrastructure. In this demo-packed session by Microsoft Cloud Advocate, Michael Bender, you’ll learn the secrets of PowerShell, and how you can become ‘Immediately Effective’ from the command line to scripting to the Cloud.
10:00 - 10:45AM
Can you see me? The modernization of video conferencing
While your VoIP system may still feel like it has its shine on it, the future of inter-office communications is going the way of civilians: video. Snap Inc.’s Todd Smith will walk you through the best way to optimize your video conferencing system and reduce risk.
11:00 - 12:00PM
In the Cloud: Send it up? Keep it here? Who to use? [panel]
Ever wonder what it would be like to get the Director of Google Cloud and a Microsoft Senior Cloud advocate in a room together discussing best cloud practices for the average organization? This is it. Be part of the discussion as they talk about what you should put in the cloud, what to keep on prem and how to justify the costs.
12:00 - 1:30PM
1:30 - 2:15PM
One Crazy Idea: How to use OKRs in effective team leadership
Sometimes all it takes is one crazy idea to effect real I.T. change at your organization. This engaging session, led by Rob Olague from Tinder, demonstrates how the all star I.T. team at Tinder uses OKRs and an open idea forum to keep their organization at the cutting edge.
2:15 - 3:15PM
Security: Its 2019, is your stuff up to snuff? [panel]
Keeping your organization secure isn’t a set and forget. Thats why, every year, we bring in three security experts to discuss the latest threats modern organizations need to handle. From malware to phishing to ransomware. Don't be the breach, make sure your company has what it takes to withstand the very real threats coming your way.
3:30 - 4:15PM
Money talk: how to effectively communicate budgets and expenses with the CFO
Are you overworked and under-budgeted? Do you answer to someone who holds the purse-strings? CFO Shimon Greenspan will walk you through the secrets of talking numbers with the money man (or woman). Learn how to justify your IT investments in a language that makes sense to the financial decision makers.
4:45 - 5:45PM
The human Firewall: how to shore up your weakest link
What’s the weakest point in your security system? Is it the Firewall? The end-point Anti-virus software? Robert and Ty believe its the user. Do you agree? In this keynote address they talk about their work repeatedly and efficiently targeting their clients’ systems and finding the holes in human error. Engaging, entertaining and a lot to learn about how to turn your users into human firewalls.
6:45 - 10:00PM
Marvel Movie Mania
Come to a private pre-screening of Captain Marvel!
10:00 - 10:45AM
11:00 - 11:45AM
Streamlined: simplify your processes and boost your departments effectiveness
John Marcato believes most IT environments could use some simplification. Working hand in hand with your business and creating the best plan for making sure your department is meeting their needs and doing so in the most efficient way possible.
12:00 - 1:00PM
Beyond the 1’s and 0’s: The Human Side of IT
In the era of digital transformation, IT professionals are tasked with doing more and staying connected at an ever increasing rate. The technology industry is the fastest changing industry there is around but the often-overlooked part of this industry is the humans that work with the technology. Humans are not robots even though some may feel or think that we are. However, we are not. There are many facets to humans. We are the most complex machine there is yet we have the most difficult time understanding and taking care of ourselves. In this session, led by Microsoft’s Phoummala Schmitt, we’ll discuss some of the challenges such as work life balance, Soft skills and imposter syndrome that impacting many of the IT workforce and solutions for overcoming them.
* All sessions and their position in the agenda are subject to change without notice.